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Customer Care & Warranty

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Congratulations on your beautiful new home! Now that you are a homeowner, our Customer Care Team is here to help you through your questions, concerns, and warranty claims. 

Every home built by Scott Communities comes with the added assurance of the 2-10 Home Buyers Warranty (HBW) program, providing homeowners with peace of mind.

Homeowner Maintenance is a vital part of keeping your brand new home in tip-top shape. These tasks include, but are not limited to:

  • Cleaning Gutters
  • Replacing HVAC Filters
  • Inspecting Roof
  • Testing Smoke Detectors
  • Servicing Appliances
  • Sealing Windows and Doors
  • Inspecting Plumbing
  • Trimming Landscaping
  • Cleaning Dryer Vents
  • Maintaining Caulking

Learn more on our blog post.

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Headshot of Vivian, Scott Communities Online Sales Counselor
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